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Property Letting Guide

At Acton Victoria Park we are setting a new standard in Real Estate Property Management in Perth Western Australia

People powered property management

Property Management.

You’ve no doubt read our claim that “we will look after your home like it was our own”. And we will. But those words are meaningless without the right people. From the team we employ to the tenants we choose. To the maintenance contractors we trust.

Whether you’re renting your family home, or leasing out an investment property, you know with Acton Victoria Park, you’ll have the right people taking care of business.

We only employ the most enthusiastic, honest and energetic people who are absolutely committed to their roles and take an active role in their community.

Our staff stay for years. Some more than a decade!

Each is fiercely loyal, taking ownership of their portfolios by getting to know every property, every owner and every tenant in great detail. That’s the Acton difference.

The ACTON Property Management team encompasses a culture and environment whereby our employees use skill, care & diligence to present our Property Management clients with a superior level of customer service.

“Experience the Best”

At ACTON we are setting a new standard in Property Management in Western Australia. As we like to say at ACTON …

To be selected as part of the ACTON Property Management team, a staff member must be able to demonstrate four characteristics; honesty, enthusiasm, energy & commitment. ACTON ensure that all Property Management staff are given SPECIALIST training to empower them to provide you with the highest and most professional level of customer service.

All ACTON Property Managers operate with strict adherence to the Residential Tenancies ACT 1987 and are fully qualified and experience in all facets of residential Property Management.

Presenting your property to the highest possible standard will ensure that quality tenants are secured as quickly as possible. Some handy hints to assist in achieving the best results are:

Exterior

Lawns should be neatly mowed, edged and healthy and garden beds weeded. Ideally all lawns and gardens should be reticulated.

Any large trees or shrubs should be pruned back away from driveway, windows and roofs.

Garage or shed cleaned and free of rubbish.

Windows cleaned inside and out (this will let more natural light into the house).

Swimming pools cleaned, all pool equipment to be in good working order, supply of chemicals.

All rubbish and household items to be removed.

Clean gutters.

Repair dripping taps.

Service reticulation and ensure working correctly, install automatic watering systems.

Interior

All carpets professionally steam cleaned.

Walls cleaned and any large chips/ scuffs repaired.

If repainting walls, a neutral colour should be used.

Pay special attention to the kitchen and bathrooms – these areas often affect a tenant’s decision to rent your property.

Tiles and grout should be clean and sealed, surfaces free of grime.

Line the interior of kitchen cupboards if they are aged.

Replace dated and damaged bench tops.

High wattage light globes will brighten a room, also ensure that the light fittings are clean.

Curtains and blinds cleaned and in good repair (torn curtains can ruin the presentation of a room).

Tenant’s Safety, Comfort & Convenience

Windows and deadlocks (tenants may be unable to obtain contents insurance without these).

Air-conditioning and heating

RCD Switch

Ensure all sliding doors and shower screens have safety glass and working rollers

Fully automatic reticulation

Hard wired Smoke Detectors

Secure parking

Telephone / data connection point / TV aerial

3 x sets of keys for ALL entry locks

Lettings Success

Acton speaks louder than words. For over 40 years, The ACTON group has learnt what it takes to deliver premier property management. We promise to behave under strict adherence to the Residential Tenancy Act 1987 – meeting our owner and tenant obligations is second nature. Of course, these are just words. That’s why we offer a 100% peace of mind service guarantee. If we fail to deliver a high level of service to you in accordance with our service promises, we’ll refund your management fee for that month, in full. We also allow you to terminate your Managing Agent Authority by giving us 28 days notice in writing.

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